Skill Simulator

Customer Retention and How It Drives Business Growth
alanstatener
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2024-12-09 20:30:38
Paladin
Used Skill Points 0
  • Skill
  • Level
  • Tripod
  • Rune
  • Select Tripod
  • Spin Slash
    Spin Slash
    1
  • Flash Thrust
    Flash Thrust
    1
  • Charge
    Charge
    1
  • Flash Shash
    Flash Shash
    1
  • Punishment
    Punishment
    1
  • Dash Slash
    Dash Slash
    1
  • Executor's Sword
    Executor's Sword
    1
  • Execution of Justice
    Execution of Justice
    1
  • Holy Sword
    Holy Sword
    1
  • Light Shock
    Light Shock
    1
  • Light of Judgment
    Light of Judgment
    1
  • Sword of Justice
    Sword of Justice
    1
  • Godsent Law
    Godsent Law
    1
  • Wrath of God
    Wrath of God
    1
  • Holy Land
    Holy Land
    1
  • Holy Protection
    Holy Protection
    1
  • Holy Explosion
    Holy Explosion
    1
  • Heavenly Blessings
    Heavenly Blessings
    1
  • Level 1
    Flexible Swordcraft
    Flexible Swordcraft
    Lv. 1/5

    Changes to Combo mode. Allows you to change directions upon attacking.

    Vital Point Strike
    Vital Point Strike
    Lv. 1/5

    Crit Rate +20.0%.

    Gravitational Blow
    Gravitational Blow
    Lv. 1/5

    Increases the charge up time for the final attack. Inflicts +50.0% Damage.

  • Level 2
    Jungle's Law
    Jungle's Law
    Lv. 1/5

    On hit, Damage to Lesser and Normal foes +100.0%.

    Strength Release
    Strength Release
    Lv. 1/5

    Damage +30.0%. While in Sacred Executioner mode, Damage +100.0%.

    Excellent Mobility
    Excellent Mobility
    Lv. 1/5

    Per attack, advancing distance +1 meter. Atk. Speed +10.0%.

  • Level 3
    Chain Attack
    Chain Attack
    Lv. 1/5

    Uses Spin Slash once more, inflicting additional Damage equal to 80.0% of total Damage.

    Sword Trace
    Sword Trace
    Lv. 1/5

    Creates an illusion where the sword was, inflicting additional Damage equal to 60.0% of total Damage.

  • Level 1
    Excellent Mobility
    Excellent Mobility
    Lv. 1/5

    Thrust continuously while moving forward 2 meters.

    Quick Prep
    Quick Prep
    Lv. 1/5

    Cooldown -2.0s.

    Jungle's Law
    Jungle's Law
    Lv. 1/5

    On hit, Damage to Lesser and Normal foes +50.0%.

  • Level 2
    Piercing Strike
    Piercing Strike
    Lv. 1/5

    Continuous thrust attack ignores foe Defenses by 40.0%.

    Precise Swordcraft
    Precise Swordcraft
    Lv. 1/5

    Continuous thrust attack pushes the target to the edge of the sword, inflicting +60.0% Damage when foes are hit by the sword's edge.

    Chain Attack
    Chain Attack
    Lv. 1/5

    Number of continuous thrust attacks +2. Damage up to +50.0%.

  • Level 3
    Flash Enhancement
    Flash Enhancement
    Lv. 1/5

    Changes repeated stabbing attacks into fan-shaped attacks to inflict +30% Damage. Every attack Damage +30.0% up to 150.0%. However, the last attack is skipped.

    Changed Swordcraft
    Changed Swordcraft
    Lv. 1/5

    The last attack becomes a rising slash. Inflicts +200.0% Damage and knocks foes into the air.

  • Level 1
    Excellent Mobility
    Excellent Mobility
    Lv. 1/5

    Move Distance +2.0 meter(s).

    Quick Prep
    Quick Prep
    Lv. 1/5

    Cooldown -2.0s.

    Swift Fingers
    Swift Fingers
    Lv. 1/5

    Reduce charge up time of Charge.

  • Level 2
    Enhanced Strike
    Enhanced Strike
    Lv. 1/5

    Outgoing Damage +25.0%.

    Nimble Movement
    Nimble Movement
    Lv. 1/5

    On hit, Move Speed +15.0% for 3.0s.

    Shining Protection
    Shining Protection
    Lv. 1/5

    When charging, create a shield with 15.0% of Max HP for 3.0s.

  • Level 3
    Ambush Attack
    Ambush Attack
    Lv. 1/5

    The charging stab attack changes into an rising slash. Inflicts +50.0% Damage. Knocks foes into the air.

    Law of the Jungle
    Law of the Jungle
    Lv. 1/5

    Does a horizontal spinning slash after a charging stab attack. Inflicts +80.0% Damage.
     Ignores Collision with normal foes, and inflicts +240.0% Damage to Lesser and Ranked foes.

  • Level 1
    Sturdy Armor
    Sturdy Armor
    Lv. 1/5

    During skill use, all incoming Damage -30.0%.

    Vital Point Strike
    Vital Point Strike
    Lv. 1/5

    Crit Rate +20.0%.

    Nimble Movement
    Nimble Movement
    Lv. 1/5

    Atk. Speed +10.0%.

  • Level 2
    Growth Attack
    Growth Attack
    Lv. 1/5

    Per attack, outgoing Damage +10.0%. Changed Swordcraft does not apply to the last attack.

    Quick Prep
    Quick Prep
    Lv. 1/5

    On hit, cooldown is -1.0s per foe up to -7.0s.

    Strength Release
    Strength Release
    Lv. 1/5

    Damage +30.0%. Damage +100.0% while in Sacred Executioner status.

  • Level 3
    Swift Swordcraft
    Swift Swordcraft
    Lv. 1/5

    Does not move forward while attacking. Decreases to 4 hits. Max Damage +50.0%.

    Changed Swordcraft
    Changed Swordcraft
    Lv. 1/5

    Inflicts up to +60% Damage. After Holding ends, swings sword once more to inflict +40.0% of Base Damage.

  • Level 1
    Swift Fingers
    Swift Fingers
    Lv. 1/5

    Atk. Speed +10.0%.

    Concussion
    Concussion
    Lv. 1/5

    Increases Stagger Level to [Mid - High].

    Magick Control
    Magick Control
    Lv. 1/5

    MP Cost -50.0%.

  • Level 2
    Divine Punishment
    Divine Punishment
    Lv. 1/5

    Last attack inflicts +50.0% Damage to foes. While in Sacred Executioner status, +150.0% Damage.

    Piercing Sword
    Piercing Sword
    Lv. 1/5

    Last attack against Challenge or higher foes ignore all Defense by 50.0%.

    Law of the Jungle
    Law of the Jungle
    Lv. 1/5

    Damage of last attack on Lesser and Normal foes +100.0%.

  • Level 3
    Double Smite
    Double Smite
    Lv. 1/5

    Does a total of 2 powerful slash attacks. The 1st attack receives the same effects as the last attack.

    Leap Attack
    Leap Attack
    Lv. 1/5

    The last attack changes into a jump and slam-down attack, allowing for a turn while doing so. Creates a shockwave at the attack location knocking foes into the air and inflicting +60.0% Damage.

  • Level 1
    Sturdy Armor
    Sturdy Armor
    Lv. 1/5

    During Sprint, incoming Damage -30.0%.

    Quick Pace
    Quick Pace
    Lv. 1/5

    During Sprint, Move Speed +15.0%.

    Quick Prep
    Quick Prep
    Lv. 1/5

    Cooldown -4.0s.

  • Level 2
    Powerful Blow
    Powerful Blow
    Lv. 1/5

    Max Damage +60.0% according to Sprint duration.

    Sustain Enhancement
    Sustain Enhancement
    Lv. 1/5

    Sprint duration +1s.

    Lightning Slash
    Lightning Slash
    Lv. 1/5

    Element is now [Lightning]. +30.0% Crit Rate. +10% Atk. Speed of last attack.

  • Level 3
    Ruthless Sprint
    Ruthless Sprint
    Lv. 1/5

    Ignores collision with Normal foes during Sprint. On hit, inflicts 30.0% Damage to foes on the path and knocks them into the air.

    Finishing Strike
    Finishing Strike
    Lv. 1/5

    At the end of the Sprint, slams down the sword with both hands. Inflicts +100.0% Damage.

  • Level 1
    Quick Pace
    Quick Pace
    Lv. 1/5

    On hit, Move Speed +20.0% for 3.0s.

    Stigmata
    Stigmata
    Lv. 1/5

    The ground explodes after the last attack to inflict +30.0% Damage and knocks foes into the air.

    Excellent Mobility
    Excellent Mobility
    Lv. 1/5

    During skill use, attack while moving forward 4 meters.

  • Level 2
    Weak Point Enhancement
    Weak Point Enhancement
    Lv. 1/5

    Weak Point Lv. +1.

    Challenger's Will
    Challenger's Will
    Lv. 1/5

    Damage to Challenge or higher foes +60.0%.

    Breath Control
    Breath Control
    Lv. 1/5

    Quickly chain to the next skill after using this skill.

  • Level 3
    Broad Slash
    Broad Slash
    Lv. 1/5

    Does a wide slash instead of an upward hit. Inflicts +50.0% Damage. Inflicts +140.0% Damage to Lesser and Normal ranked foes.

    Executioner's Strike
    Executioner's Strike
    Lv. 1/5

    Deliver an additional strong downward attack at the ground, inflicting 100.0% of the total Damage.

  • Level 1
    Bulwark
    Bulwark
    Lv. 1/5

    Creates a shield with 15.0% of Max HP for 4.0s.

    Rune Prison
    Rune Prison
    Lv. 1/5

    Targets hit are pulled into the center of rotation.

    Forward Attack
    Forward Attack
    Lv. 1/5

    During skill use, move forward 4 meters.

  • Level 2
    Perfect Strike
    Perfect Strike
    Lv. 1/5

    Changes to Holding mode. Adds a Perfect Zone.
    Last attack inflicts +100.0% Damage to successful Perfect Zone.

    Strength Release
    Strength Release
    Lv. 1/5

    Damage +30.0%. Damage +100.0% while in Sacred Executioner status.

    Acuteness
    Acuteness
    Lv. 1/5

    Element is now [Lightning]. Crit Rate +30.0%.

  • Level 3
    Express Fury
    Express Fury
    Lv. 1/5

    Slight increase in spin duration. Spin Attack max Damage +25%.
    On last attack, stabs ground with a sword and summons 3 Light's Lightning that spread out. Last attack Damage +200.0%.

    Light Explosion
    Light Explosion
    Lv. 1/5

    On skill use, grants Push Immunity.
    Causes a Light Explosion from the scar created by the skill to inflict +100.0% Damage of the last attack and knocks foes into the air.

  • Level 1
    Positioning
    Positioning
    Lv. 1/5

    Charge up time -10.0%.

    Stigmata
    Stigmata
    Lv. 1/5

    Leaves behind Debris of Light for 5s. Inflicts up to +30.0% Damage.

    Propulsion
    Propulsion
    Lv. 1/5

    During skill use, attack while moving forward 4 meters.

  • Level 2
    Outburst of Light
    Outburst of Light
    Lv. 1/5

    Emits Divine Light even if the attack fails. Emitted light inflicts -20.0% Damage.

    Weak Point Detection
    Weak Point Detection
    Lv. 1/5

    Element is now [Holy]. Damage +40.0% to Push-Immune foes.

    Vital Point Strike
    Vital Point Strike
    Lv. 1/5

    Element is now [Lightning]. Crit Rate +30.0%.

  • Level 3
    Condensed Energy
    Condensed Energy
    Lv. 1/5

    Focuses light into a single point and fires. The AoE Radius of the light narrows. Inflicts +120.0% Damage.

    Release Light
    Release Light
    Lv. 1/5

    The repeatedly fired light inflicts +80.0% Damage. Per foe hit, Cooldown -1s up to -8s.

  • Level 1
    Swift Fingers
    Swift Fingers
    Lv. 1/5

    Gathers light in an instant and quickly creates a shockwave.

    Continuous Movement
    Continuous Movement
    Lv. 1/5

    Creates a shockwave and can perform the next action quickly.

    Wide Hit
    Wide Hit
    Lv. 1/5

    Attack Range +20%.

  • Level 2
    Faith
    Faith
    Lv. 1/5

    On hit, Piety Meter +50.0% while in Normal State.

    Impaired Mobility
    Impaired Mobility
    Lv. 1/5

    On hit, foe Move Speed -40.0% for 4.0s.

    Light's Vestige
    Light's Vestige
    Lv. 1/5

    On hit, inflict Light's Vestige on the foe. Damage from all Party Members +10.0% for 6.0s.

  • Level 3
    Splendid Sphere
    Splendid Sphere
    Lv. 1/5

    Fires a ball of light to inflict +50% Damage. Stuns for 2.0s. Cooldown -6s.

    Powerful Shock
    Powerful Shock
    Lv. 1/5

    Creates a shockwave of powerful light. Inflicts +100.0% Damage.

  • Level 1
    Swift Fingers
    Swift Fingers
    Lv. 1/5

    The time until emission of light shortens.

    Enhanced Strike
    Enhanced Strike
    Lv. 1/5

    Outgoing Damage +20.0%.

    Magick Control
    Magick Control
    Lv. 1/5

    MP Cost -50.0%.

  • Level 2
    Wide Hit
    Wide Hit
    Lv. 1/5

    Attack Range +20%.

    Faith
    Faith
    Lv. 1/5

    On hit, Piety Meter +50.0% while in Normal State.

    Weak Point Detection
    Weak Point Detection
    Lv. 1/5

    Damage to Push-Immune foes +40.0%.

  • Level 3
    Sustain Enhancement
    Sustain Enhancement
    Lv. 1/5

    Changes to Holding mode. Performs an attack that scatters light from the gun for 2s. Can turn while in Holding mode. Max Damage +150.0%.

    Righteous Light
    Righteous Light
    Lv. 1/5

    Creates a shockwave of powerful light. Inflicts +80.0% Damage and knocks back foes.

  • Level 1
    Insight
    Insight
    Lv. 1/5

    Skill Cast Range +2.0 meter(s). Cooldown -2.0s.

    Way of Light
    Way of Light
    Lv. 1/5

    Changes to Normal mode. Pushes foes by making a frontal path of light. Inflicts up to + 30.0% Damage and drops swords of light at the push location.

    Enhanced Strike
    Enhanced Strike
    Lv. 1/5

    Changes to Casting mode. Inflicts +40.0% Damage.

  • Level 2
    Summon Holy Sword
    Summon Holy Sword
    Lv. 1/5

    Element is now [Holy]. On falling sword hit, leaves Light's Vestige on foes. Damage from all Party Members +10.0% for 10.0s.

    Lightning Blade
    Lightning Blade
    Lv. 1/5

    Summons a [Lightning] sword. Crit Rate +30.0%.

    Explosive Sword
    Explosive Sword
    Lv. 1/5

    The sword explodes after falling, inflicting +40.0% Damage.

  • Level 3
    Dazzling Light Sword
    Dazzling Light Sword
    Lv. 1/5

    Small swords of light fall for 3s. On hit, inflict Paralysis on foes. Max Damage +100.0%.

    Great Light Sword
    Great Light Sword
    Lv. 1/5

    Drops a huge sword. AoE Radius +20%. Inflicts +50.0% Damage.

  • Level 1
    Shield
    Shield
    Lv. 1/5

    Creates a shield with 10.0% of Max HP for 5.0s for all party members within God's Decree the moment it is created.

    Skilled Wisdom
    Skilled Wisdom
    Lv. 1/5

    Atk. Duration -0.5s. Total outgoing Damage +10.0%.

    Enhanced Decree
    Enhanced Decree
    Lv. 1/5

    Atk. Duration +0.5s. Max Damage +30.0%.

  • Level 2
    Wide-Angle Attack
    Wide-Angle Attack
    Lv. 1/5

    AoE Radius +30%.

    Brilliant Law
    Brilliant Law
    Lv. 1/5

    Element is now [Holy]. On hit, leaves Light's Vestige on foes. Damage from all Party Members +10.0% for 12s.

    Lightning
    Lightning
    Lv. 1/5

    Element is now [Lightning]. Crit Rate +30.0%.

  • Level 3
    Grace
    Grace
    Lv. 1/5

    Receives blessing from the Light's Guardian. For all Party Members inside God's Decree, incoming Damage -70.0% for 1.0s.

    Light's Guardian
    Light's Guardian
    Lv. 1/5

    If attack is maintained to the end, summons a Light's Guardian that swings its sword and inflicts +150.0% Damage and knocks back foes.

  • Level 1
    Jungle's Law
    Jungle's Law
    Lv. 1/5

    On hit, Damage to Lesser and Normal foes +50.0%.

    Acuteness
    Acuteness
    Lv. 1/5

    Crit Rate +20.0%.

    Wide Thunderstroke
    Wide Thunderstroke
    Lv. 1/5

    AoE Radius +20%.

  • Level 2
    Tenacity
    Tenacity
    Lv. 1/5

    On skill use, grants Push Immunity.

    Faith
    Faith
    Lv. 1/5

    On hit, Piety Meter +100.0% while in Normal State.

    Thunder
    Thunder
    Lv. 1/5

    On Lightning attack hits, inflict Electrocution on foes for 4.0s.

  • Level 3
    Light's Guardian
    Light's Guardian
    Lv. 1/5

    With the energy of holy lightning, a Light's Guardian appears and slashes the surroundings. Inflicts +150.0% Damage and knocks back foes.

    Express Fury
    Express Fury
    Lv. 1/5

    Grants +15.0% of your Atk. Power for all party members within 24 meters for 8.0s. Overall Atk. Power +6%.

  • Level 1
    Quick Prep
    Quick Prep
    Lv. 1/5

    Cooldown -2.0s.

    Impaired Mobility
    Impaired Mobility
    Lv. 1/5

    At Holy Zone, foe Move Speed -40.0% for 1.0s.

    Naively Honest
    Naively Honest
    Lv. 1/5

    During skill use, grants Paralysis immunity.

  • Level 2
    Law of the Jungle
    Law of the Jungle
    Lv. 1/5

    On hit, Damage to Lesser and Normal foes +100.0%.

    Divine Mark
    Divine Mark
    Lv. 1/5

    On hit, leaves a Mark for 2.0s. At 3 stacks, inflicts 30% Damage and Stuns for 2.0s.

    Grace
    Grace
    Lv. 1/5

    While inside the Holy Zone, incoming Damage to all Party Members -25.0% for 1.0s.

  • Level 3
    Endless Grace
    Endless Grace
    Lv. 1/5

    AoE Radius +20%. Piety Meter +100.0%.

    Light's Concentration
    Light's Concentration
    Lv. 1/5

    Holy Zone duration +3s. First hit Damage +80.0% and pulls foes to the center.

  • Level 1
    Magick Control
    Magick Control
    Lv. 1/5

    MP Cost -50.0%.

    Swift Fingers
    Swift Fingers
    Lv. 1/5

    Atk. Speed +10.0%.

    Quick Pace
    Quick Pace
    Lv. 1/5

    While shield is active, Move Speed +15.0%.

  • Level 2
    Purify
    Purify
    Lv. 1/5

    Removes the latest harmful effect cast on all party members within 24 meters.

    Lingering Power
    Lingering Power
    Lv. 1/5

    Shield duration +2.0s.

    Robust Protection
    Robust Protection
    Lv. 1/5

    Shield duration -2s. Shield Gauge +100.0%.

  • Level 3
    Thunderous Protection
    Thunderous Protection
    Lv. 1/5

    When deactivated, the shield inflicts 1694 Lightning Damage to foes in a 6 meter radius.

    Vow of Light
    Vow of Light
    Lv. 1/5

    When deactivated, the shield restores 8.0% of Max HP. Cooldown +10s.

  • Level 1
    Sturdy Armor
    Sturdy Armor
    Lv. 1/5

    During skill use, all incoming Damage -30.0%.

    Enhanced Strike
    Enhanced Strike
    Lv. 1/5

    Casting Speed -20.0%. Outgoing Damage +30.0%.

    Swift Fingers
    Swift Fingers
    Lv. 1/5

    Casting Speed +20.0%.

  • Level 2
    Light's Vestige
    Light's Vestige
    Lv. 1/5

    On hit, inflict Light's Vestige on the foe. Damage from all Party Members +10.0% for 12.0s.

    Wide Explosion
    Wide Explosion
    Lv. 1/5

    AoE Radius +20%.

    Explosion Enhancement
    Explosion Enhancement
    Lv. 1/5

    Damage to Challenge or higher foes +60.0%.

  • Level 3
    Prepared Explosion
    Prepared Explosion
    Lv. 1/5

    Changes to Normal mode. Inflicts 50.0% of Base Damage as Damage over time for 2s at the target location. Explosion Damage +30.0% and knocks back foe.

    Explosion Aftermath
    Explosion Aftermath
    Lv. 1/5

    Element is now [Lightning]. After Holy Explosion, inflicts up to 120.0% Damage over time for 5s at the location of the explosion.

  • Level 1
    Mind Enhancement
    Mind Enhancement
    Lv. 1/5

    MP Cost -50.0%.

    Agile Cast
    Agile Cast
    Lv. 1/5

    Casting Speed +10.0%.

    Faith
    Faith
    Lv. 1/5

    On hit, Piety Meter +50.0% while in Normal State.

  • Level 2
    Perseverance
    Perseverance
    Lv. 1/5

    Heavenly Blessing Damage reduction +31.0%.

    Weightlessness
    Weightlessness
    Lv. 1/5

    Atk. Speed +15.0% for all party members within 24 meters for 8.0s.

    Valor
    Valor
    Lv. 1/5

    Grants +15.0% of your Atk. Power for all party members within 24 meters for 8.0s. Overall Atk. Power +6%.

  • Level 3
    Absolute Blessing
    Absolute Blessing
    Lv. 1/5

    MP Recovery Speed +40.0% for all party members within 24 meters for 8.0s.

    Heavenly Requiem
    Heavenly Requiem
    Lv. 1/5

    AoE Radius +20% . Damage +300.0%.

In the competitive world of business, acquiring new customers is vital, but retaining existing ones is equally, if not more, critical. Customer retention refers to a company’s ability to keep its customers over time, fostering loyalty and trust. While businesses often focus heavily on customer acquisition, retention strategies are key to sustainable growth and long-term success.


The Value of Customer Retention


Retaining customers is significantly more cost-effective than acquiring new ones. Studies show that acquiring a new customer can cost five times more than retaining an existing one. Loyal customers are also more likely to spend more, recommend your brand to others, and provide valuable feedback for improvement. This loyalty translates into a steady revenue stream, reduced marketing expenses, and a stronger competitive position.


How Customer Retention Fuels Business Growth


  1. Increased Lifetime Value (LTV):
    Loyal customers contribute to a higher customer lifetime value, representing the total revenue a business can expect from a single customer. This steady income supports financial stability and enables reinvestment in the business.

  2. Word-of-Mouth Marketing:
    Satisfied customers often become brand advocates, sharing their positive experiences with friends and family. This organic promotion not only attracts new customers but also builds credibility and trust.

  3. Stronger Customer Relationships:
    Retention strategies prioritize understanding customer needs and delivering consistent value. This strengthens the relationship, encouraging repeat business and reducing churn.

  4. Cost Efficiency:
    Retaining customers requires less spending on advertising and promotions compared to acquiring new ones. These savings can be redirected toward innovation, improving customer service, or expanding product offerings.

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